Terms of Service

By accessing or using LenderBox AI's services, website, or any related applications (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

LenderBox AI provides AI-powered commercial real estate (CRE) lending automation solutions, including but not limited to:

• Automated underwriting and deal analysis
• Document processing and data extraction
• Risk assessment and portfolio analytics
• Integration with third-party lending systems

The Service is intended for use by licensed financial institutions, lenders, and their authorized representatives.

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Service for any fraudulent or illegal purpose
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Service or servers
• Transmit viruses, malware, or other harmful code
• Scrape, harvest, or collect data from the Service without permission
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service to compete with LenderBox AI

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

You retain ownership of any data you submit to the Service. By using the Service, you grant us a limited license to process your data solely for the purpose of providing the Service.

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.

The Service, including all content, features, and functionality, is owned by LenderBox AI LLC and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to you.

The Service may integrate with or contain links to third-party services. We are not responsible for the content, privacy practices, or terms of any third-party services.

Your use of third-party services is at your own risk and subject to their respective terms and conditions.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure. We do not guarantee the accuracy, completeness, or reliability of any content or analysis provided by the Service.

The Service provides automated analysis and recommendations but does not constitute financial, legal, or professional advice. Users should exercise independent judgment and consult appropriate professionals.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LENDERBOX AI LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

You agree to indemnify, defend, and hold harmless LenderBox AI LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any data or content you submit to the Service

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice.

Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination will remain in effect.

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law principles.

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in Dallas, Texas, in accordance with the rules of the American Arbitration Association.

You agree to waive any right to a jury trial or to participate in a class action lawsuit.

For questions about these Terms of Service, please contact us at: